Friendly and assertive without being intrusive at all. We asked for a plug adapter and five different styles of the same type were brought to our room for us to choose from. Local staff are happy to chat as much or as little as you like about the city, its history and its unique ways.
While the vibe during our stay was calm and rather upscale, we’re sure the friendly staff would bend over backwards to accommodate babies, toddlers and little ones (and the walls between rooms are very thick!) . There are no connecting rooms in the hotel, but rollaway beds and baby cots are available.
Bottles of shower gel and the like are kept in stronger plastic pet bottles so they can be reused, hot water is partly generated by solar panels, and most food served at breakfast and lunch dinner are locally sourced.
Accessibility for people with reduced mobility
All rooms are wheelchair accessible and there is one room without architectural barriers. The restaurant, bar, and lounge are on the ground floor, while the gym and spa are accessible by elevators.
Anything else to mention?
While some road noise can be made out from the more spacious front rooms during the day (your first-world sacrifice for having the biggest windows and patios), it’s quiet and sleepy by dusk. at night, and the driveway and long front garden create a significant safety space between the mansion and the road below. Frankly, considering it’s a city hotel, it’s a wonder the street noises aren’t more audible. (And you can always take one of the rooms from the converted stables, even further back.)
A meeting room in its former life, there is now a very stylish and even quite welcoming small gym on the ground floor, with cool white walls rather than traditional steaming glass. There is also talk of personal trainers and possibly a running club starting in 2023.
Hotel address: Villa Soro, Ategorrieta Hiribidea, 61, 20013 Donostia, Gipuzkoa, San Sebastian, Spain
Prices from: £126 per night