Hotel review

UK hotel review: The Inspector stays at London’s Room2, the ‘world’s first carbon neutral hotel’

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After check-in, inspector welcomes ‘world’s first carbon neutral hotel’ in west London as brave new step

  • Room2 occupies a new construction “inspired by the Arts and Crafts movement originating in the Chiswick area”
  • Hotel features include retro-style rooms, a bar, restaurant, and cash bar cafe
  • Remember that the inspector pays his way… and tells it like it is…

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Room2 (awful name) claims to be the world’s first carbon neutral hotel. There’s a plaque in the lobby emphasizing this, saying “lifelong, zero carbon hometel”, which means nothing until I reach my room, after which the “hometel” is explained by the kitchenette with electric hob, sink and pots of tea and coffee.

Indeed, you could spend your whole ‘life’ here if you wanted to – just off Chiswick High Road in West London, just 20 minutes by tube from the city centre.

So far so good on the message, but I’m guilty of polluting the atmosphere with all kinds of toxicities, because upon arrival the man sitting on a stool near the entrance, who is in charge of check-in of guests, trying to fix a protracted problem confusing plastic keys.

Room2 claims to be the world’s first carbon-neutral hotel, the inspector reveals. Above, one of the hotel rooms

Inspector says his room has

The inspector says his room has ‘something of a retro 1970s vibe’ and has a kitchenette with an electric hob, sink and pots of tea and coffee

I hover for a good ten minutes, during which I ask two young people behind the bar if I can see the menu of dishes.

“We normally serve food, but not tonight,” said one.

‘How to come?’

“Not sure – we think the chef is sick.”

“Shouldn’t you email customers and tell them the restaurant is closed before they show up?”

‘Sorry about that.’

Then I storm out to look for a cheap place to eat nearby (“cheap” is hard to find in this leafy part of town) returning at 9:30 p.m., full of apologies for my previous strop, which went to nature by man on the stool.

He even presses the elevator button for me.

A view of Room2's downstairs restaurant, which serves pastries and juice in the morning but no cooked breakfast

A view of Room2’s downstairs restaurant, which serves pastries and juice in the morning but no cooked breakfast

My upstairs bedroom has something of a retro 1970s vibe. Bright and cheery; parquet; round bedside tables (far too small), window seat.

Pinned to a notice board is a recipe for ‘Vegan Parmesan Garlic Pasta’ and the room has its own recycling unit, with slots for paper and plastic, food scraps and trash generals.

Room2 occupies a new build “inspired by the Arts and Crafts movement originating in the Chiswick area”, a note from the manager says. The downstairs bar and restaurant are chic and industrial, with exposed pipes and a concrete ceiling.

Above is the eco-friendly hotel's smart bar, which is part of Boca Chiswick

Above is the eco-friendly hotel’s smart bar, which is part of Boca Chiswick

Rooms at Room2 are equipped with recycling units

Rooms at Room2 are equipped with recycling units

This is where Boca Chiswick runs the bar and restaurant (when there is a chef), although there is no cooked breakfast.

Instead, the cash coffee bar offers a variety of pastries and juices.

Just as I’m leaving, Anthea Turner (or an Anthea Turner look-alike) arrives for coffee, wearing a pilates mat.

“It all sounds great,” she says. And that’s the case. Room2 is a brave and welcome new addition to London hospitality.

According to the inspector, the hotel is a

The Inspector says the hotel is a ‘brave and welcome new addition to London hospitality’

TRAVEL INFORMATION

Room2, 10 Windmill Road, London W4 1SD.

Double rooms are from £90. For more information call 020 3988 0220 or visit room2.com.

Rating:

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