Website review

Site123 Reviews | creative block

All website builders are different, and our Site123 review takes a closer look at a beginner-friendly platform designed for those with minimal skills who want to get online with minimal fuss. With Best Website Builders, creatives of all descriptions can display portfolios, market their work, and create personal websites to expand their customer base, and by analyzing its pricing, key features, customer service, and more, we provide the information you need to make an intelligent decision.

Site123 Review: Plans and Pricing

If you go to Site123’s pricing page, you’ll find a Free Forever plan and a Premium plan. However, this is very misleading because Site123 actually offers five paid subscription options, but you can’t see them until you create an account and start your first website.

Subscription terms range from three to 120 months (10 years), with deep discounts available with long-term plans. Prices range from $19 to $47 per month with an initial three-month plan, decreasing to $5 to $13.50 per month if you pay 120 months upfront. Introductory discounts of up to 50% are available with certain plans and conditions.

This puts Site123 as one of the more expensive website builders for short-term subscriptions, but a competitive choice for its long-term plans.

Site 123 Pricing Plans:
Free Basic Advanced Professional Gold Platinum
Price per month (three month term) Free $19 $28 $39 $47 $97.50
Price per month (12 month term) Free $12.80 $19.80 $28.80 $34.80 $75
Price per month (120 month term) Free $5 $8 $9.50 $13.50 $23.73
Free domain No Yes Yes Yes Yes Yes
Storage room 250 MB 10 GB 30 GB 90 GB 270 GB 1000 GB
Bandwidth 250 MB 5 GB 15 GB 45 GB 135 GB 1000 GB
E-commerce No No No Yes Yes Yes

Site123 Review: Features

Site123 is far from the most advanced website builder we’ve used, but it still comes with a neat set of features. For example, all plans let you sell online, there’s a great library of plugins you can use to add functionality to your site, and there’s a ton of great templates you can get started with. We have developed some of the main features below.

Plugin Library

Screenshot of Site123 Plugin Library

Site123 offers a range of one-click integrations and other extensions through its plugin library (Image credit: Site123)

One thing that stood out in our testing was Site123’s large library of plugins. Here you will find a wide range of extensions that you can use to add functionality to your website, including a selection of analytics, live chat, marketing and webmaster tools.

For example, a quick look at marketing plugins reveals one-click integrations with Google Analytics, Facebook Pixel, Twitter Conversion Tracking, and more. There are also various integrations with third-party marketing platforms such as Hotjar, Zendesk, Drift, and Sumo.

One thing to note here is that you will need to upgrade to a premium plan before you can access the Site123 plugin library.

Site123 Ecommerce Management Dashboard

Site123 includes beginner-friendly e-commerce tools (Image credit: Site123)

Site123’s eCommerce tools certainly don’t compare to industry giants like Shopify or WooCommerce, but they’re not bad for a basic website builder. You can create a simple online store to add to your website or as a standalone platform. The management dashboard is tidy and easy to navigate, and there are plenty of tools to help boost your success.

For example, the order management page allows you to view and categorize orders with one click. You can filter by status, making sure you don’t forget to fulfill orders at any time. Other notable tools include the ability to create discount coupons, a decent stats tab, and the ability to accept and post customer reviews.

Integrated email marketing

Site123 Email Marketing Interface

Site123 comes with built-in email marketing tools (Image credit: Site123)

Last, but not least, Site123 offers built-in email marketing tools. You can collect subscribers through your website by adding a popup or signup field, or you can import an existing mailing list through a CSV file upload.

New email messages can be compiled directly into the Site123 dashboard. The customization options are surprisingly good here. You can customize your text, add calls to action such as buttons or clickable images, and include a variety of media types.

There’s even a separate section that provides information on the success of your email marketing campaigns.

Site123 review: interface

Site123 editor screenshot

Site123 uses a section-based editing interface (Image credit: Site123)

Getting started with Site123 is a very simple process. You can create an account with your email address and a password, or you can simply log in by linking your Facebook or Google account.

The website builder itself uses a section-based builder that comes with a load of preconfigured layout options. This makes it very easy to achieve an attractive design, but it limits your design flexibility and customization options.

Overall, Site123 presents itself as a beginner-friendly builder that’s fairly easy to use, but lacks editing power.

Site123 Review: Support

Site123 offers 24/7 live chat support, but phone and email contact options are notably absent. The company aims to answer all questions within five minutes. We tested this and were connected with a friendly agent just within five minutes. They were sometimes a little slow to respond during our conversation, but they were able to answer all our questions in a clear and friendly manner.

There is also a fully searchable Help Center with plenty of self-help resources. Here, you’ll find tutorials, short how-to articles and guides, and a whole host of other information to help you on your website-building journey.

Site123: too simple or just good?

All things considered, the simplicity and beginner-friendly nature of Site123 are its biggest selling points. It allows those who have minimal technical know-how or time to devote to their project to create their own website with ease.

Plus, Site123 is backed by a selection of great features, including streamlined e-commerce tools that let you sell online. Its customer service is decent without being great, and the user interface is very intuitive and easy to navigate.

If you’re looking for a beginner-friendly website builder and can overlook Site123’s somewhat steep pricing, we suggest you create an account and give it a try.

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