Hotel review

READERS ‘REVIEWS: Hilton Deansgate, Manchester Hotel Review

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Today’s article is written by reader Gus. If you would like to send a reader review, please contact [email protected]

First impressions

The entrance to the Hilton Deansgate

The Hilton Deansgate occupies 1st to 23e floors of the iconic and imposing Beetham Tower in central Manchester. It is quite a distinctive building, both for its size (it has 279 rooms) and its executive lounge on the top floor which sits in an ‘overhang’ towards the top of the building, and enjoys a breathtaking view of the Mancunian cityscape and surrounding area. countryside.

The tower at night

Reservation – and a moment of hindsight

That was reason enough to choose this hotel on a recent trip to Manchester, for which I paid £ 175 per night for a two night stay in a King Executive room. I booked directly with the hotel and looking back as a Hilton Honors Gold member I probably should have spent a bit more to book an Executive Plus room, to try and get an automatic upgrade in the hotel. ‘one of their small suites, as that would have been the next room category. In the end, I was upgraded to the Executive Plus room, which didn’t look much different from the standard Executive room.

Registration

The lobby is airy and grand, and upon check-in my Gold status was recognized and the upgrade confirmed, which was appreciated. However, the interaction was a bit impersonal and clinical, but maybe what you would expect for a hotel of this size. As is now the norm, I was asked if I wanted maid service on the second day and was told that if I did need the service it might not arrive until 6pm!

Bedroom

The room was a good size and comfortably furnished – including with Hansgrohe and Villeroy & Boch fixtures, as well as a built-in TV in the bathroom – although it may be a bit tired and worn in a few places. The room had all the usual Hilton executive-level perks such as a coffee maker, armchair, and desk area, and of course had a wall offering a floor-to-ceiling view. However, it wasn’t particularly reassuring to see that the CleanStay sticker on the outer door was actually already broken before I walked in and one of the towels was messy on the rod.

Floating above the city: the living room

Those (fairly minimal) concerns quickly evaporated, however, upon arriving in the Executive Lounge which wraps around the exterior of the tower to maximize the “wow” factor of the view. A series of seating pairs run the full length of one side, with comfy sofa-style seating allowing you to gaze into the distance on the other. The staff were attentive and chatty, and while the food and drink offerings were very straightforward (to say the least) from their 3pm opening time, 6pm to 8pm, alcohol and Additional snacks were served which were well appreciated. Due to COVID, these were delivered to your seat in the form of a tray, which actually made the experience even more enjoyable.

The pool area

The lounge is right next to the ‘Cloud 23’ bar which is also open to the public, and both are in a part of the tower that ‘overlooks’ to the side, meaning you can walk through and look through. thick glass parts of the floor. It’s fun, but maybe not for those with vertigo!

The second floor pool had this feature as well, albeit on a much lower level – which is pretty cool when you’re actually swimming and if someone is walking along the lane below you.

Facilities

The swimming pool is part of the LivingWell Health Club and due to its limited capacity, slots up to 45 minutes long must be reserved in advance. The pool was a good size, and there was also an inviting jacuzzi and very hot sauna and steam rooms. The changing rooms were also well appointed, but guests are clearly welcome to put on their bathrobes and slippers as well.

Breakfast

Breakfast both mornings was a fairly standard buffet at the Podium restaurant downstairs, but was tasty enough to set everyone up for the day. The waiters were quick to get people to sit down during peak hours, and the usual hot drinks arrived quickly too, which is obviously useful for those who are there on business and not for leisure.

Conclusion

Overall, visitors to the hotel can enjoy a convenient central location, with plenty of bars, restaurants, and shops nearby. But it all felt a bit impersonal, and the service in particular lacks “brilliance”. However, those overhead views are pretty hard to match, especially from the living room. If in doubt, you can always give it a try by booking on Cloud23!

You can find more information and rates for the Hilton Deansgate here.


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